Shopify Partner

Shopify CRO Agency UK

Conversion rate optimisation for Shopify brands doing £15k to £100k a month. We find where your store is leaking revenue, put a monthly cost against each leak, and fix the biggest one first. Same traffic, more orders, bigger baskets.

Shopify Partners

22%

Of buyers lost at the final checkout step

~£14k a month

Recovered once it was fixed

You do not have a traffic problem. You have a conversion problem.

Paying for traffic the store cannot convert

Every pound of ad spend lands on the same product pages, cart and checkout. If they leak, every campaign starts from a handicap.

Redesigns instead of testing

A new theme or a new homepage based on opinion. It might look better, but nobody can say whether it made more money.

Leaks nobody has measured

Customers dropping out at the cart, at shipping or at the final step of checkout, and nobody knows how much it is costing each month.

On one store we audited, 22% of buyers were dropping out at the very last step of checkout. Fixing that one step recovered around £14k a month, with no extra traffic and no extra ad spend.

What is included

Your store, built to convert.

01

Conversion audit

Your store measured from landing page to order confirmation, so the biggest leaks are found and costed before anything changes.

02

Product page optimisation

Layout, imagery, offer, social proof and add to cart flow rebuilt around what makes your customers buy.

03

Cart and checkout fixes

Friction removed from the cart and checkout, where small drops in completion cost the most revenue.

04

Average order value levers

Bundles, thresholds and cross sells built into the journey so each order is worth more, not just more frequent.

05

Structured A/B testing

One variable changed at a time, measured properly and kept only when the data proves it works.

06

Weekly reporting

Conversion rate, average order value and revenue per session reported every week in plain English.

CRO Impact Calculator

See how CRO impacts your brand.

Small improvements in conversion rate and average order value compound into significant revenue gains. Use the calculator below to see what even modest changes could mean for your business.

Your current numbers

After CRO improvements

2.5%
1.5%8.0%
£50
£40£200

Projected monthly revenue

£62,500

+108% increase

Additional monthly revenue

+£32,500

£390,000 additional per year

Sessions

50,000

Traffic stays the same

CVR Change

1.5% → 2.5%

+67% improvement

AOV Change

£40 → £50

+25% improvement

Ready to unlock this revenue? Same traffic, better systems.

Book Your Free Growth Call

How it works

Measure first. Change one thing. Verify. Repeat.

01

Measure

Your store's funnel measured from session to order, with each leak given a monthly cost so you know where the money is.

02

Fix the constraint

The biggest leak fixed first, whether that is the product page, the cart or the checkout. One change at a time, measured properly.

03

Test and compound

A rolling testing programme that lifts conversion rate and order value month on month, reported every week.

This is Lean Six Sigma applied to your store. Ben Evans, who runs every engagement, is a Master Black Belt, and the discipline is the same one used to remove waste from production lines.

Book Your Free Growth CallNo contracts. Rolling terms.

Testimonials

Clients don't stay quiet about it.

"What an experience from start to finish. So much experience and knowledge, we worked with Ben to help create our new website and to support our new eCommerce business. So impressed with all aspects, his patience with the countless changes we wanted to make. Really looking forward to continuing to work with Ben."

Wow, excellent!Verified · Trustpilot

"Ben is an absolute pleasure to work with and I'm very glad to have him on that end of the business."

An absolute pleasure to work withVerified · Trustpilot

"We worked with JHA Media over the past few months to manage and scale our email marketing across multiple markets, and the results have been exceptional. Ben brought a level of commitment and professionalism that genuinely felt like having an in house team member rather than an external partner."

Exceptional ServiceVerified · Trustpilot

"Using their ACR Growth Method we have seen measurable improvements across every area of our eCommerce business, from acquiring more qualified customers, to converting them more efficiently, and increasing retention. The results speak for themselves."

Completely transformed how we scaleVerified · Trustpilot

"He becomes a second brain, almost like a business partner, and helps me to stay calm and remain focused on the goal. Through the 90 days programme, my business is in a much stronger position. I cannot recommend him enough."

A second brain for the businessVerified · Trustpilot

"Fantastic results from JHA, highly recommend if you are ready to see real results. The quality of leads has resulted in a massive increase in profit. We would not work with anyone else."

Fantastic resultsVerified · Trustpilot

"What an experience from start to finish. So much experience and knowledge, we worked with Ben to help create our new website and to support our new eCommerce business. So impressed with all aspects, his patience with the countless changes we wanted to make. Really looking forward to continuing to work with Ben."

Wow, excellent!Verified · Trustpilot

"Ben is an absolute pleasure to work with and I'm very glad to have him on that end of the business."

An absolute pleasure to work withVerified · Trustpilot

"We worked with JHA Media over the past few months to manage and scale our email marketing across multiple markets, and the results have been exceptional. Ben brought a level of commitment and professionalism that genuinely felt like having an in house team member rather than an external partner."

Exceptional ServiceVerified · Trustpilot

"Using their ACR Growth Method we have seen measurable improvements across every area of our eCommerce business, from acquiring more qualified customers, to converting them more efficiently, and increasing retention. The results speak for themselves."

Completely transformed how we scaleVerified · Trustpilot

"He becomes a second brain, almost like a business partner, and helps me to stay calm and remain focused on the goal. Through the 90 days programme, my business is in a much stronger position. I cannot recommend him enough."

A second brain for the businessVerified · Trustpilot

"Fantastic results from JHA, highly recommend if you are ready to see real results. The quality of leads has resulted in a massive increase in profit. We would not work with anyone else."

Fantastic resultsVerified · Trustpilot

"The only company I have used and experienced real results, real conversions. Sales have increased, traffic is great. A company that truly exceeds expectations."

Real results, real conversionsVerified · Trustpilot

"Before working with JHA Media, our email marketing was dead, with barely any revenue coming in. In just a short time, Ben and the team completely transformed it. Now email is one of our top revenue drivers."

A team you can trustVerified · Trustpilot

"I was very sceptical when I started. They seemed to really understand the situation and explained how they would find leads that actually convert. It has turned out to be a fantastic decision."

Sceptical at first, converted sinceVerified · Trustpilot

"Ben honestly feels like an extension of our business. We have seen incredible growth over the last few months and everything we do now is strategically driven by Ben with his expertise."

Shopify and Facebook Ads expertsVerified · Trustpilot

"The experience I have had with them as a company has been impeccable. For a service like this I would expect to pay at least double what I was charged. 10/10 all round."

High quality, super efficientVerified · Trustpilot

"They offer the best advice and service and I will 100% be using them frequently. Do not know what I would have done without Ben and the JHA Media team."

Would not use anyone elseVerified · Trustpilot

"The only company I have used and experienced real results, real conversions. Sales have increased, traffic is great. A company that truly exceeds expectations."

Real results, real conversionsVerified · Trustpilot

"Before working with JHA Media, our email marketing was dead, with barely any revenue coming in. In just a short time, Ben and the team completely transformed it. Now email is one of our top revenue drivers."

A team you can trustVerified · Trustpilot

"I was very sceptical when I started. They seemed to really understand the situation and explained how they would find leads that actually convert. It has turned out to be a fantastic decision."

Sceptical at first, converted sinceVerified · Trustpilot

"Ben honestly feels like an extension of our business. We have seen incredible growth over the last few months and everything we do now is strategically driven by Ben with his expertise."

Shopify and Facebook Ads expertsVerified · Trustpilot

"The experience I have had with them as a company has been impeccable. For a service like this I would expect to pay at least double what I was charged. 10/10 all round."

High quality, super efficientVerified · Trustpilot

"They offer the best advice and service and I will 100% be using them frequently. Do not know what I would have done without Ben and the JHA Media team."

Would not use anyone elseVerified · Trustpilot

Shopify CRO FAQs

Questions brands ask before hiring a CRO agency.

Shopify CRO, or conversion rate optimisation, is the process of increasing the share of your store's visitors who buy, and how much they spend when they do. It covers product pages, the cart, checkout and offers, and it is run as a programme of measured changes rather than a one off redesign.

It depends heavily on your product, price point and traffic mix, so a single benchmark can mislead. The more useful question is where your own visitors drop out and what each drop is costing you. The audit answers that from your store's data.

A redesign changes many things at once based on opinion, so you cannot tell what worked. CRO changes one variable at a time, measures the result and keeps only what the data proves. You can rebuild a store, but the rebuild should be driven by what the measurement shows.

Usually, yes. Every improvement to conversion rate multiplies the return on every pound of ad spend and every email that lands on the store. Scaling spend onto a store that leaks scales the leak.

Fixes to the biggest leaks, often in the cart or checkout, can show in the first 30 days. A structured testing programme then compounds over 90 days as winning changes stack up.

Yes. JHA Media is a Shopify Partner, and where a store needs rebuilding we build it around conversion rate and average order value from day one.

Every engagement is priced against scope. You get the exact figure on the call, after we have seen your numbers.

No. Builds are fixed scope projects and ongoing work runs on rolling monthly terms.

A store that converts makes every other channel work harder. See our Meta ads and Klaviyo work.

Free tool

Find out where your brand is leaking profit.

Answer 10 quick questions about your ads, your store and your email. Get your ACR Growth Score out of 100, a breakdown across all three pillars, and a roadmap to fix the weakest one first.

Get My ACR Score Under 3 minutes
A

Acquisition

40 points

C

Conversion

30 points

R

Retention

30 points

Built for UK brands doing £15k to £100k a month.

£20,000,000+ and counting.

Book your free
growth call

Tell us about your brand, then pick a time. We'll go through your numbers together and map out what is holding your growth back.

45 minutes Your numbers A clear plan No obligation
Check your fit and book a call

A few quick questions about your brand, then pick a time that suits you.