The operator behind JHA Media.
JHA Media is founded and run by Ben Evans, an eCommerce Growth Strategist with a Lean Six Sigma Master Black Belt and a conviction that growth problems are systems problems.
The background
Engineering first. Marketing second.
Before JHA Media, Ben trained and qualified as a Lean Six Sigma Master Black Belt, the highest level of a discipline built on one idea: find the constraint in a system, fix it, measure the result, repeat. It is the method manufacturers use to remove waste from production lines, and it turns out to be exactly what most growing businesses are missing.
Most agencies sell a channel. Ads, or email, or a website. When the channel underperforms, the answer is always more of the channel. The ACR Growth Method exists because that logic is backwards. Acquisition, Conversion and Retention behave as one system, and the constraint is usually not where the symptom is. Diagnosis comes before prescription, every time.
That approach has now produced over £20M in tracked client revenue across eCommerce brands like The Corkbox, Supplmnt, RB Club and MomentsMade, and service businesses across Cardiff and South Wales. JHA Media is a Klaviyo Silver Partner, a certified Klaviyo Practitioner and a Shopify Partner. Every engagement is measured in profit, run on rolling terms, and reported weekly with the numbers that matter.
How we operate.
01
Diagnosis before prescription
We never start with a proposal. We start with your numbers, find the constraint and fix that first.
02
Measured in profit
Not clicks, not impressions, not followers. Cost per purchase, contribution margin and revenue you keep.
03
Systems over silos
Ads, email and the website are one machine. We run them together because that is how they behave.
04
No contracts
Rolling monthly terms. We keep clients by performing, and the door is never locked.
The Operator
Marketing agencies run campaigns. We run your growth operation.
JHA Media is led by Ben Evans, a Lean Six Sigma Master Black Belt who applies operational engineering to growth. The same discipline used to remove waste and control processes in world class operations, applied to your acquisition, conversion and retention.
That is why clients describe the work as having an operator inside the business, not an agency outside it. On one engagement that meant running paid ads, rebuilding the email engine, redesigning the site and even fixing supply chain issues, because growth problems rarely respect a marketing brief.
Execution has never been cheaper. Judgment has never been more valuable. You are not hiring hands. You are hiring the operator who decides what the hands should do.
Real client planning: launch batches, timelines and unit economics on the board.
Measure before you change
No opinion survives contact with the data. Every decision starts with a baseline.
One variable at a time
Change one thing. Wait. Measure. The discipline that separates engineering from guessing.
Eliminate waste first
Budgets never scale onto a broken process. Waste is removed before spend goes up.
Systems over heroics
Growth that depends on hustle dies with the hustle. We build processes that run without drama.
"Ben goes above and beyond, helping us not only with our emails but our website conversion rates, and even helped us with supply chain issues."
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"What an experience from start to finish. So much experience and knowledge, we worked with Ben to help create our new website and to support our new eCommerce business. So impressed with all aspects, his patience with the countless changes we wanted to make. Really looking forward to continuing to work with Ben."
"Ben is an absolute pleasure to work with and I'm very glad to have him on that end of the business."
"We worked with JHA Media over the past few months to manage and scale our email marketing across multiple markets, and the results have been exceptional. Ben brought a level of commitment and professionalism that genuinely felt like having an in house team member rather than an external partner."
"Using their ACR Growth Method we have seen measurable improvements across every area of our eCommerce business, from acquiring more qualified customers, to converting them more efficiently, and increasing retention. The results speak for themselves."
"He becomes a second brain, almost like a business partner, and helps me to stay calm and remain focused on the goal. Through the 90 days programme, my business is in a much stronger position. I cannot recommend him enough."
"Fantastic results from JHA, highly recommend if you are ready to see real results. The quality of leads has resulted in a massive increase in profit. We would not work with anyone else."
"What an experience from start to finish. So much experience and knowledge, we worked with Ben to help create our new website and to support our new eCommerce business. So impressed with all aspects, his patience with the countless changes we wanted to make. Really looking forward to continuing to work with Ben."
"Ben is an absolute pleasure to work with and I'm very glad to have him on that end of the business."
"We worked with JHA Media over the past few months to manage and scale our email marketing across multiple markets, and the results have been exceptional. Ben brought a level of commitment and professionalism that genuinely felt like having an in house team member rather than an external partner."
"Using their ACR Growth Method we have seen measurable improvements across every area of our eCommerce business, from acquiring more qualified customers, to converting them more efficiently, and increasing retention. The results speak for themselves."
"He becomes a second brain, almost like a business partner, and helps me to stay calm and remain focused on the goal. Through the 90 days programme, my business is in a much stronger position. I cannot recommend him enough."
"Fantastic results from JHA, highly recommend if you are ready to see real results. The quality of leads has resulted in a massive increase in profit. We would not work with anyone else."
"The only company I have used and experienced real results, real conversions. Sales have increased, traffic is great. A company that truly exceeds expectations."
"Before working with JHA Media, our email marketing was dead, with barely any revenue coming in. In just a short time, Ben and the team completely transformed it. Now email is one of our top revenue drivers."
"I was very sceptical when I started. They seemed to really understand the situation and explained how they would find leads that actually convert. It has turned out to be a fantastic decision."
"Ben honestly feels like an extension of our business. We have seen incredible growth over the last few months and everything we do now is strategically driven by Ben with his expertise."
"The experience I have had with them as a company has been impeccable. For a service like this I would expect to pay at least double what I was charged. 10/10 all round."
"They offer the best advice and service and I will 100% be using them frequently. Do not know what I would have done without Ben and the JHA Media team."
"The only company I have used and experienced real results, real conversions. Sales have increased, traffic is great. A company that truly exceeds expectations."
"Before working with JHA Media, our email marketing was dead, with barely any revenue coming in. In just a short time, Ben and the team completely transformed it. Now email is one of our top revenue drivers."
"I was very sceptical when I started. They seemed to really understand the situation and explained how they would find leads that actually convert. It has turned out to be a fantastic decision."
"Ben honestly feels like an extension of our business. We have seen incredible growth over the last few months and everything we do now is strategically driven by Ben with his expertise."
"The experience I have had with them as a company has been impeccable. For a service like this I would expect to pay at least double what I was charged. 10/10 all round."
"They offer the best advice and service and I will 100% be using them frequently. Do not know what I would have done without Ben and the JHA Media team."
£20,000,000+ and counting.
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